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Frequently Asked Questions

  • How Long Will It Takes for My Items to Arrive?

    When you place an order through our system and the email is confirmed to be correct, we will arrange for the merchant to give you the preferred distribution, the fastest 1-2 days to receive the goods, and the latest 15-30 working days (unless there are force majeure factors affecting the logistics)

  • Does The Price of The Item Include Shipping?

    The products sold in our market are all from cooperative merchants. Some include shipping costs but some do not include shipping. It depends on the time you place an order, as well as the weight of your goods and the regional delivery distance. We recommend that you place an order when Communicate with the online customer service first, confirm the inventory information, and then place the order if the price is accepted.

  • How to Retrieve The Login Username And Password?

    You can try to use the function of forgetting your password through the user login page to retrieve it through the email address you filled in during registration. If you don't remember your email address, it is recommended to contact us to help you. But we need your cooperation to complete the process.

  • Where I Can Get a Promo Code?

    Our market regularly sends discount codes for some specific products to members. You need to subscribe to our event address book. The products pushed in each issue are provided by different merchants. There may be products you like. If necessary, welcome to subscribe to us. promotions.